Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, in accordance with Australian privacy law.

1. Information We Collect

We may collect basic information, such as your name, email address, and contact details, when you sign up for our services or interact with our site. Additionally, we use cookies to enhance your browsing experience and gather anonymous data to analyse site performance.

2. Use of Cookies

Cookies are small files that help us improve your experience on our website. Essential cookies enable core functionality, while non-essential cookies help us understand usage patterns and deliver personalized content. You may accept or decline non-essential cookies through our cookie settings page.

3. How We Handle Your Data

Your data is handled with the utmost care and only used for purposes that align with your interactions with our services, such as responding to inquiries or enhancing our offerings. We do not share your personal information with third parties, except as necessary within our company ecosystem (e.g., for processing orders or customer support).

4. Compliance with Australian Privacy Laws

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Under these regulations, you have the right to

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data in certain circumstances.
  • Withdraw your consent for data processing at any time.
  • To exercise these rights, please contact us at any time using the contact details below.
5. Marketing Communications

We will always seek your explicit consent before sending marketing communications. If you no longer wish to receive marketing messages, you can opt out by following the unsubscribe link in emails or adjusting your preferences in your account settings.

6. Data Security

We take data security seriously and implement stringent measures to protect your personal information from unauthorised access, loss, or misuse. We review our security practices regularly to maintain a high level of protection.

7. Changes to This Policy

We may update this policy from time to time to reflect regulatory changes or adjustments to our practices. Significant changes will be communicated through our website or by email.

8. Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact our Privacy Officer at info@bills.com.au. You may also refer to the Office of the Australian Information Commissioner (OAIC) for further details on privacy rights in Australia.

By using our website, you agree to this Privacy Policy and consent to the handling of your data as described above.